
The customer downloads the app for free from the app store or play store
The customer downloads the app for free from the app store or play store
The customer finds the location by searching or using GPS
They then fill in some basic details of their visit
Next, they rate the service with a few simple slider-based questions, adding images or comments where necessary
They are given the choice to request a response
This data is then sent instantaneously to the management team who can review it immediately
All feedback is logged and accessed in a variety of diagnostic formats and graphs
Details and images can also be viewed here
If the customer requested a response the team can contact them straight away
Positive feedback can be directed to a review site of your choice
Turn negative feedback into positive results.
HowDidWeDo? is an inexpensive, fast and effective way for business owners to get feedback on how their business is performing.
Get in touch using this contact form or give us a call on +44 121 2855590 to find out how HowDidWeDo? can help your business.
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