Features

Below are some of the features of the HowDidWeDo? feedback system.

Quick and Easy to Use

Completely Customisable

Instantly Informed

Always Accessible

Increase Your Review Scores

Quick and Easy to Use

Let your customers answer questions with a single tap, or provide more insight with comments and photographs.

Completely Customisable

Capture feedback on the things that matter the most with completely customisable feedback forms. Keep customers engaged with your own logos and branding.

Instantly Informed

Live feedback is made immediately available on the HowDidWeDo? dashboard and customised email alerts ensure you are given the chance to mitigate customer service issues as they develop.

Always Accessible

Get feedback from your customers whilst they're on site, on the move, or at home. Dedicated feedback tablets, the free to download app, and your personal feedback webpage make it easy for your customers to keep you informed.

Increase Your Review Scores

Keep constructive feedback to yourself, whilst directing your advocates to your favourite review site. Let your happy customers tell the world how great you are!

Quick and Easy to Use

Let your customers answer questions with a single tap, or provide more insight with comments and photographs.

Completely Customisable

Capture feedback on the things that matter the most with completely customisable feedback forms. Keep customers engaged with your own logos and branding.

Instantly Informed

Live feedback is made immediately available on the HowDidWeDo? dashboard and customised email alerts ensure you are given the chance to mitigate customer service issues as they develop.

Always Accessible

Increase Your Review Scores

Keep constructive feedback to yourself, whilst directing your advocates to your favourite review site. Let your happy customers tell the world how great you are!

Turn negative feedback into positive results.

Get in touch to see how we could help you

HowDidWeDo? is an inexpensive, fast and effective way for business owners to get feedback on how their business is performing.
Get in touch using this contact form or give us a call on +44 121 2855590 to find out how HowDidWeDo? can help your business.

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.

Necessary

Always Enabled

Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

Cookie	Duration	Description
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Functional

Performance

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

Cookie	Duration	Description
_ga	2 years	The cookie is set by Google Analytics to distinguish users. We use Google Analytics to help us understand how our customers use our website across multiple devices using information collected via cookies, web beacons and other storage technologies. For instance, the pages visitors go to most often, or if they are met with error messages from web pages. This helps us to improve the user experience of our website. In addition, we can see how our customers have reached our website through marketing activity. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
_gid	24 hours	The cookie is set by Google Analytics to distinguish users. We use Google Analytics to help us understand how our customers use our website across multiple devices using information collected via cookies, web beacons and other storage technologies. For instance, the pages visitors go to most often, or if they are met with error messages from web pages. This helps us to improve the user experience of our website. In addition, we can see how our customers have reached our website through marketing activity. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Others